Improve voice communications systems for use prior to and immediately after an event.
Communication is critical to manage the high volume of information required for situational reporting and response planning in a time of crisis. Communicating immediately after an event with contracted field service providers will enhance Wellington Electricity’s ability to respond to damage and prioritise assessment and recovery efforts.
Both the phone and radio systems upgrades have now been completed. The upgraded systems will help to:
- Improve safety through communication with field workers and restoration crews
- Facilitate effective communication with service providers
- Effectively manage high volumes of information used for situational reporting, prioritisation of recovery efforts and response planning
- An independent radio network eliminates the reliance on public communication systems,which may be compromised.
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